QUESTIONS
Water Damage Questions
Calling
Who picks up when I call (253) 338-5837?
A restoration company that takes water damage jobs in the Auburn area. It's an independent business, not Water Damage Auburn WA, and it will ask where the water is and arrange to see it.
Does calling cost anything?
No. You pay only if you hire a company, at a price you settle with that company.
Who does the work, and how does this site get paid?
Independent restoration companies do all the work; Water Damage Auburn WA does none of it and has no say in pricing or results. Check a company's L&I registration before you hire it. The site may be paid by a restoration company or marketing partner when a call becomes a qualified lead. See the Disclaimer.
The Damage
Why is water coming through my ceiling on a dry day?
Usually an upstairs bathroom, a laundry room or a supply line. Roofs leak in rain; plumbing leaks any day. More: ceiling water damage.
Why does my lower level get wet after long rain?
On a hillside lot, groundwater moving downhill presses on the uphill wall. Daylight basements on hillside lots.
How do I know if there's water in my crawlspace?
A musty smell, soft or cold floors, cupping hardwood, or condensation on windows. Look through the hatch with a flashlight. Crawlspace water on the valley floor.
How long does drying take?
Often several days for a clean-water leak. Crawlspaces, hardwood, concrete and flood jobs can take longer. It's finished when readings match dry areas of the house.
Rivers & Insurance
Does homeowners insurance cover flooding from the river?
Generally not. Flood coverage is a separate policy. Flood insurance near Auburn's levees.
What should I do when the river goes down?
Wait for the all-clear, keep the power off in wet rooms, photograph everything, then call. After the river drops.
Do sandbags keep water out?
They divert shallow surface water. They don't stop groundwater rising under the house. Sandbags, levees and barriers.